Three views to start
- One wide view of the room
- The visible issue and surrounding surface
- A matched completion view
Before a home service visit
Capture the work area before a technician moves appliances or furniture.
Keep with those photos
Keep the booking, service note and invoice with the photos.
Keptara distinguishes files captured in the app from files added later. Keep the original files and wording whenever they matter.
Use this record in India
Start a private record, add the views in order, and return later to show the after state or add supporting documents.
Start a photo recordAbout local procedures
This page is a practical checklist for photos and files, not legal advice. Follow the official forms, notices, deadlines and safety procedures that apply to your situation. A record helps explain what you observed; it cannot decide who is responsible or guarantee an outcome.
Independent consumer guidance
Case 3054742: technician asked for proof of home visit (National Consumer Helpline, Government of India)
This source discusses the consumer situation used in the example above. This source does not endorse Keptara and is not evidence of how often this problem occurs.
Example reviewed on 2026-10-17. This page makes no claim about how often the problem occurs.