Keptara is built to help you keep photos, videos and documents when something happens, without turning those files into advertising data.
When you create an account, Keptara keeps the account information needed to sign you in. If you use Google sign-in, Google provides basic account information such as your email address and display name.
When you save a record, Keptara can keep the photos, videos, PDFs, dates, capture context and notes you choose to add. Proof Requests can also keep files sent back through a request you created.
Saved records and original files are private by default. They are not public just because they are in Keptara. A share link only exposes the material included through that link to people who have the link.
Keptara keeps original files separately from copies created later. Imported material is marked as added later. Capture labels describe only what Keptara can actually know about how a file reached the service. Keptara does not claim that a photo proves everything visible or audible is true.
If you choose to run the Visual capture check, Keptara sends a limited set of supported photos from that record to the OpenAI API only to look for missing visual context, such as a wider view, surrounding area or useful detail.
The check does not decide whether a claim is true, whether a file is authentic, who is responsible, or whether the record is legally sufficient.
Keptara uses Plausible Analytics to understand broad product usage and acquisition. Keptara is configured not to intentionally send record titles, filenames, emails, account IDs, share tokens or Proof Request tokens to Plausible.
If you choose Google sign-in, Google authenticates your Google account and Keptara receives the identity information needed to create or access your Keptara account. Keptara does not ask for access to Gmail, Google Drive or your contacts for sign-in.
You can delete your Keptara account from Account inside Keptara or from the public account-deletion page. Keptara attempts to permanently remove the account and associated cloud records, private files, Proof Requests and share links, and only confirms deletion after the server reports success.
Keptara uses private storage, access controls and per-user database rules to protect saved records. No internet service can promise perfect security, so Keptara does not make that promise.
For privacy or product questions, contact contact@keptara.app.
Last reviewed 2026-10-17.