Three views to start
- Take one wide view of each affected area
- Show pre-existing scratches or cracks
- Repeat the same viewpoint when work is complete
When home improvement work begins
The starting condition matters when a floor, wall or fixture may change during a job.
Keep with those photos
Add the agreed scope and dated communications.
Keptara distinguishes files captured in the app from files added later. Keep the original files and wording whenever they matter.
Use this record in Ireland
Start a private record, add the views in order, and return later to show the after state or add supporting documents.
Start a photo recordAbout local procedures
This page is a practical checklist for photos and files, not legal advice. Follow the official forms, notices, deadlines and safety procedures that apply to your situation. A record helps explain what you observed; it cannot decide who is responsible or guarantee an outcome.
Independent consumer guidance
Home improvement and building work disputes (Competition and Consumer Protection Commission)
This source discusses the consumer situation used in the example above. This source does not endorse Keptara and is not evidence of how often this problem occurs.
Example reviewed on 2026-10-17. This page makes no claim about how often the problem occurs.