Three views to start
- Wide views from repeatable room positions
- Existing marks on walls, floors and fittings
- The same views when the work is finished
Capture the affected surfaces before the work area is covered or moved.
Keep the scope of work, variations and invoice with the record.
Keptara distinguishes files captured in the app from files added later. Keep the original files and wording whenever they matter.
Start a private record, add the views in order, and return later to show the after state or add supporting documents.
Start a photo recordThis page is a practical checklist for photos and files, not legal advice. Follow the official forms, notices, deadlines and safety procedures that apply to your situation. A record helps explain what you observed; it cannot decide who is responsible or guarantee an outcome.
Consumer complaint alert: renovation firm (Consumers Association of Singapore)
This source discusses the consumer situation used in the example above. This source does not endorse Keptara and is not evidence of how often this problem occurs.
Example reviewed on 2026-10-17. This page makes no claim about how often the problem occurs.