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Practical guide

Damaged baggage: what should I photograph?

A practical photo checklist for luggage damage, contents, tags and travel records.

Short answer: Photograph the bag before repair or disposal, starting with the whole bag and then the damage from several useful angles.

Simple sequence

  1. Take wide photos of the full bag
  2. Take close photos of the damage
  3. Capture baggage tags and identifying labels
  4. Keep travel and baggage documents

Keep these together

  • Whole-bag photos
  • Damage details
  • Baggage tags
  • Travel or handling records

What to avoid

Do not repair or discard the damaged part before you have a clear record if you may need to explain what happened.

Keep notes factual. If you are unsure about a date, cause or sequence, mark that uncertainty instead of filling the gap with a guess.

Use Keptara for this record

Keptara can keep the original files, supporting documents, screenshots and a simple timeline together. A Record Pass or Pro plan can unlock additional features, but the core record can start on the free plan.

Start this record

Published and reviewed 2026-09-26.