Three views to start
- Wide views of each affected room
- Existing surface marks and fixtures
- Matched photos after work
A room-by-room starting record is easier to compare than a folder of unlabelled close-ups.
Keep the scope, quotation and later written changes together.
Keptara distinguishes files captured in the app from files added later. Keep the original files and wording whenever they matter.
Start a private record, add the views in order, and return later to show the after state or add supporting documents.
Start a photo recordThis page is a practical checklist for photos and files, not legal advice. Follow the official forms, notices, deadlines and safety procedures that apply to your situation. A record helps explain what you observed; it cannot decide who is responsible or guarantee an outcome.
Complaint about unfinished home renovation (KPDN consumer bulletin)
This source discusses the consumer situation used in the example above. This source does not endorse Keptara and is not evidence of how often this problem occurs.
Example reviewed on 2026-10-17. This page makes no claim about how often the problem occurs.