Three views to start
- Whole item and existing marks
- Serial or model details
- Included cables and accessories
Before handing equipment to a client
A short condition record can make the returned item easier to compare with the handover.
Keep with those photos
Keep the agreed list and handover messages with the photos.
Keptara distinguishes files captured in the app from files added later. Keep the original files and wording whenever they matter.
Use this record in Nigeria
Start a private record, add the views in order, and return later to show the after state or add supporting documents.
Start a photo recordAbout local procedures
This page is a practical checklist for photos and files, not legal advice. Follow the official forms, notices, deadlines and safety procedures that apply to your situation. A record helps explain what you observed; it cannot decide who is responsible or guarantee an outcome.
Independent consumer guidance
Complaint handling (Federal Competition and Consumer Protection Commission)
This source discusses a related consumer topic. The example above is a photo checklist prepared by Keptara. This source does not endorse Keptara and is not evidence of how often this problem occurs.
Example reviewed on 2026-10-17. This page makes no claim about how often the problem occurs.